It would be better for you to tell us what i/c cable you are speaking of?, to be able to help! cheers!
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Well if the wires have only one end of a ground wire, then i suspect is is connected to the shell of an RCA at the other end?
If so are you conencting the ground wire to the TURNTABLE? or the preamp?
Certainly makes a difference.
If the wire is only at one end, THAT should be connected to the metal parts of turntable chassis
If both ends of the groundwire are available.. then ignore my post.