Great amp, crashed and burned after 30 hours... Buyer protection?


Fairly new at this hobby, but worried about getting burned by not so  honest sellers. How does one ensure the seller is a "good person" and will accept responsibility for their sale? Not have the attitude that "it worked when I had it" too bad it doesn't work after a few hours...!!
I have a really good buddy that has been doing this for years and he was severely screwed by what looked to be a very good seller. What is  your recourse? Need some good ideas before I dive in??!!
Thank you all 
oldstyle

Showing 3 responses by tutone

Did your buddy happen to deal with a Audiogon member or someone from another site?
I think I read that oldstyles buddy's techie found "counterfeit" parts, which led directly to the failure, therefor whomever repaired the first time is the culprit. Also it was the sellers attitude that set him (her) off. The techie said it was lucky it lasted the 30 hours, which smells of deception on the sellers part, why else would he lay down "attitude"?
After the offer is accepted and you talk to the seller, then get a bad feeling, it is too late, if you cancel... they will slam you for backing out of the deal... so that does not work... on a couple other sites, the USA and Canadian audio-marts, you can phone and email about the transaction before committing to your hearts content. The only thing the moderators do there, is turf out the scammers... and the community is quick to report the scam artists...