Getting Rid of Transformer Hum


I just picked up a Proceed AMP5 the other day. Upon hooking it up to a power cord, I noticed an annoying pulsating hum that sounds like a lightsaber match in Star Wars. This hum is coming straight from the amp, not the speakers, so it's not ground loop. There is nothing hooked up to the amp besides the power cable. What's interesting is that the amp is even though there is a standby mode, the amp was definitely turned off!

I noticed, though, that the hum got louder as the voltage from my wall dropped below 115-ish. Lowest it got to was 109 when everything was turned on, including a halogen lamp. Well, I turned off the lamp and all the lights in the house, and unplugged them -- helped the voltage drop but didn't eliminate the hum.

Am I completely lost on this amp? Or is there a way to take care of this problem without investing thousands more on some power regenerator? Another poster mentioned a similar problem solved by tightening a "chassis ground screw", but I have no idea what/where that is.

Help!
rakuennow

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