The spikes should go through the carpet to the floor underneath. If it is unsteady, rocking on the floor, you need to adjust the height of the spikes to steady it. If the spikes are not going completely through the carpet to the floor, you need to unscrew them until they extend enough to reach the floor so that the bottom of the rack is above the carpet. The levelling process can take some time, because floors are not uniformly level and each time you raise or lower one spike, you may need an adjustment in another.
5 responses Add your response