Feedback issue

Sold a preamp with remote.Remote worked all the time I had it.Buyer claims it doesnt and left me neutral FB.Now I am disappointed and wonder what I can do.I offered to send a universal remote.He says no to that.I will offer to buy unit back.Haven't heard back from that.I see it as his word vs. mine.What should happen next?Thanks,Bob

Showing 1 response by stereo5

Since he already gave you negative feedback, I wouldn't kiss up to him.  He can't change it now.  He should have contacted you first before giving you bad feedback.