I once worked for a company that offered free weekend equipment loans to good customers, but charged for in-home demos. The charge was a flat fee, not some percentage of the the equipment price, and the fee helped to cover some of the cost for the time to pack up the gear and deliver it, as well as the petrol. And the consultant, who was often tied up with a single client for several hours, had to be compensated.
Fee for home audition
I am in the market for a music server/streamer. I was discussing with one of the authorized dealers for a streamer. He had a demo unit and was willing to bring to my home for an hour and let me try. He is located around 10-15 minutes from my home. He wants to charge 5% for home demo. Is this the industry standard? I am not meaning to disparage anyone so not going to name the dealer. I am just trying to see what the standard practice is.