Asking a dealer for advice is time and expertise.
Asking a dealer for their effort to pack, bring, adjust, give feedback, and remove -- esp. if this is in your own home -- is time and expertise.
Time and expertise are worth something.
Dealers have all the knowledge we need and access to all the gear we want, and pretending that we, the consumer, should get all that access for free -- while we remain free to take our biz elsewhere -- is nuts.
Good for that dealer. Wish more dealers were upfront about their own value. This whole we-deserve-a-massive-discount with no relationship, no engagement, and no loyalty is not sustainable. If that’s what you want, Amazon (and AudiogoN) has you covered.