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Fedex Warning: $100 Limit Insurance on Ground

When I went to Fedex today, I was told that there is a new policy. Any electronics or computer equipment sent ground will only be insured up to $100.

I was ready to go into convulsions! The reason I was given is that there have been "too many claims and losses" so that is what they decided to do.

So, the lower shipping prices of Fedex Ground over UPS Ground are now useless. I find it amazing that they could even legally deny insurance on expensive items.

Considering that their ground treatment of packages was really no better than UPS, I can see why they had so many losses. I certainly hope UPS doesn't follow suit, and do the same.

Now, not only do our packages receive abuse from the shippers, so do we...
saxo

Showing 1 response by valueaudio

valueaudio
60 posts
 
Ground is always riskier than air shipment. All valuable electronics should be double boxed with cushioning material between inner and outer boxes. You're a fool not to do this. Extra boxes can be found at larger office supply stores (Staples, Office Max, etc.), as well as storage centers, moving companies, etc..

My experience as someone who uses shipping service professionally and frequently, is that Fed Ex Ground seems to arrive with boxes in better condition than UPS. Quite consistantly, I've found UPS packages to arrive with very large bashes, tears, and holes knocked hard into the box.

Jeff Delman
Value Audio
www.value-audio.com
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