External PSU shuts down the breaker


Hi! I have a Gold Note PH10 phono and just received the PSU 10. After I turn on the PSU, it shuts down the breaker in the house. I have tried to plug in without connecting the phono, same results. It was all right when I tried in a HIFI shop, and worked well, even connecting to the phono. I would be suspicious, but every single component is working good (with higher load also), except the PSU.
What can it be? 
128x128korakotta
Hi OP
Breakers are designed for safety.

Remove everything from the circuit, and attempt to reset the breaker. If you do, add one device at a time. Inspect any cables for damage. If you have a bad cable or device, it will trip when you insert it again.


If after you unplug 100% of all devices you still can't reset the breaker it requires an electrician to diagnose and fix.

Best,
E
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Before you do anything make sure you don’t have a ground fault to the chassis. Measure the resistance between the hot and ground at the iec inlet and confirm there is infinite resistance.

Then check your outlet and make sure it’s wired correctly.