Audioquest gets the same nod in my opinion! I have a pair of AQ Ruby interconnects that I bought new in 1989 (14 years). One of the solder joints came loose, causing them to cut out. I called them and they gave me an a return authorization number, informed me that they have a lifetime warranty, and they will be repaired and return shipped to me at no charge. Now THATS customer service!
Excellent Audience Customr Service
I recently had a positive experience with the Audience company. My AU24 interconnects had a loose solder that caused a "chuffing" sound when rotated. I contacted Audience and received an email from product developer Richard Smith asking me to send back the IC's for repair or replacement. Less than a week after they were sent to California I received a new pair of AU24 IC's back from Audience!! Thanks Audience and Richard for the excellent customer service!!