Electrocompaniet EMC-1 Spare Parts


I own an Electrocompaniet EMC-1 CDP and I would like to know where in the USA to buy spare parts (the plastic ring or plastic spindel). My plastic ring or spindel (the magnetic stabilizer sits on this plastic part when playing a CD) has broken and the CD player does not operate without this external plastic part.

I will also try contacting Electrocompaniet for assistance. Thank you!
hawaiikid

Showing 2 responses by cellorover

The US distributor should go back to Norway and tell them that he needs the spare parts. This is a classic problem with foreign manufactures and Electro has always been slow on the uptake on this matter. Since their US representative is also slow on the uptake, I would call over to Norway and ask them to send you the part. They all speak English in the factory, so there should be no theoretical communications problem. You can also try calling a Heinz Preiss Electronics in Bensalem, PA. They were the original US service center for Electro. I have not idea if they are still around, but you need to try all options. Their old number was 215-757-9426. Good luck.
The current distributor is the best they have had in their 20+ years in the US. It is nice to see that they have been able to break the old barriers. Good luck and happy listening.