E-Bay RETURNS, WHAT A BUCKET OF WORMS


I find out that if you buy a tuner or whatever on e-bay and open it up to put a tube or light bulb in , you have cancelled all your rights to return it......I buy a McIntosh tuner , open it up to replace the light bulbs and notice that my purchase is a piece of junk, I contact the seller and tell them I either need a adjustment or I need to return this........After 15 e-mails with the seller and e-bay about this I am informed that if I take the cover off I am a owner no mater what it looks like inside.......So be careful what you do if you want to return something.........ANOTHER INTERNET LESSON 
autospec

Showing 1 response by scm

Ebay is a buyers market with very little protection for sellers.
Buyers remorse is no problem for a buyer...just come up with an excuse and the seller will have to accommodate so as to protect his rating.
Here`s a good story if you like bad endings.
I sold a nice Adcom 555 on Ebay. Right after the amp sold, the buyer asks me if I knew where he can get HIS repaired (said he had the same exact amp). Straight off the flags are going up.
I immediately inform both Ebay and PayPal that I`m concerned that the buyer will simply harvest the parts he needs then claim the amp didn`t work on arrival.
I explained that some parts are only available via another donor.
Both sides (Ebay/Paypal) said "we got your back"
Well guess what, the amp arrived with a "channel out" according the buyer.
Contacted Ebay and Paypal...To no avail. I had to take it back.

When I got it back it was obvious the top plate had been off. I Had to take my now broken amp back, refund him the entire amount AND pay the return shipping.
On top of that I had to pay Ebay their  selling fees because I contested it !!!   
And check this:
 Ebay told me that he could have sent me back a box of rocks and I would have no way to prove he didn`t send me back my amp.
She said it would be a  your word vs his and blah blah blah...
Ebay protects themselves.