Dynaudio customer service ignoring me


Has anyone else tried ordering directly from Dynaudio?  I'm trying to order woofers directly from them as they're they OEM and no one else sells an equivalent speaker. I've been trying to get these for almost a year now and start off communicating pretty consistently.. Then I gave them the thumbs up to move forward and crickets!  I've called both sales guys, left voicemails, emails etc.  I got one random response about 3 months ago just saying supply chain issues etc.  I'm about to spend thousands of $ here and get zero attention.  

Is this a common complaint among Dynaudio and their sales support?

dtximages

Showing 1 response by newbee

A little history, FWIW. Many years ago Dynaudio was selling drivers to the general public. At the same time they were selling their own speakers. They discovered that a lot of speaker designers/makers were using their drivers, quite successfully and had become competitive to their own brand. They stopped selling drivers to folks who hadn't developed a relationship (license ?") with them. Things might have changed since then. I' don't know. They might have changed their policy (but I doubt it).