My experience is that UPS damages packages more frequently than FEDEX, but handles the claims better. FEDEX routinely denies claims that UPS pays without a fight. The problem is that UPS is more likely to damage your package. A friend of mine had two amplifiers shipped to him from different locations within weeks of each other. Both were totally destroyed in shipping. Then he shipped some amp stands using UPS. The buyer refused the delivery. When he got them back, only a small portion of the box remained. It used to be, and may still be, that UPS drivers were allowed to roll heavy boxes end over end to get them in and out of there truck instead of using a dolly. I had a pair of Mirage OM-6 speakers delivered to me that way. I was horrified to see the driver rolling this box to my door. When I confronted him about it, he explained what their rules are. The box was destroyed, and one speaker was slightly damaged. I try to use FEDEX because they have never damaged anything I have shipped. But I don't trust them to make good on an insurance claim if and when the time comes. Bax Global is very good, especially with heavy items and shipping internationally.
Dont Ship UPS, Marantz tuner DOA
In reference to package id 1z1x42720301503488
I am very disapointed with the way UPS handled a stero tuner shipment to me. The unit was packed with bubble wrap and styraform peanuts in a heavy cardboard box, for shipment from NY to NJ (7 hours by car).
The appears to have been dropped with such force that the knobs actually pierced the cardboard container and the steel faceplate was bent. Also side of the box was ripped wide open, but at least someone had the sense to stick it in another box along the way (WITH NO ADDITIONAL PACKING), peanuts spilling out of the original box.
I have heard of such horror stories before and now it has happended to me.
I will never use UPS again and will go back to using FedEx as others have advised me in the past.
I am very disapointed with the way UPS handled a stero tuner shipment to me. The unit was packed with bubble wrap and styraform peanuts in a heavy cardboard box, for shipment from NY to NJ (7 hours by car).
The appears to have been dropped with such force that the knobs actually pierced the cardboard container and the steel faceplate was bent. Also side of the box was ripped wide open, but at least someone had the sense to stick it in another box along the way (WITH NO ADDITIONAL PACKING), peanuts spilling out of the original box.
I have heard of such horror stories before and now it has happended to me.
I will never use UPS again and will go back to using FedEx as others have advised me in the past.