Does Anyone Know What is Up with High Fidelity Cables?


Does anyone know what is going on with High Fidelity Cables?  Lately they have had several sales with big discounts and I ordered a cable on October 3, yet to be delivered.  I have never received any information of any type from them and they only occasionally respond to my order update requests with a revised delivery date which they then do not meet.  This has been going on for over 8 weeks now and I wonder what the issue is.  I am told it is machining problems but concerned that the big sales, false promises, and failure to deliver are indicative of more serious problems.  Any insights will be appreciated.  Thank you.

rlawry

Showing 8 responses by jayctoy

I believe the turn will be much shorter because their new machine is now fully functioning..

About six weeks turn around on my ct2 pc , it’s worth all the waiting. Out of the box ,it is already sounding amazing...will wait for onother sale,will buy more.i just received it 3hrs ago.Casey Iam speechless,you are right it’s superb.Thanks

Tontoverde the 2 to 4 weeks it’s just if they are not on sale , when they go 60% off , that will trigger waiting time, I am just as frustrated as you that time.When I chat with Jessica, She got me the all the information I needed.Just wait it’s all worth it.Their cable has so much technology in it, parts supplies will also slow them down.my frustration almost push me to cancel my orders.iam glad I did not.you will get yours just wait, next thing you know an email from them your order on the way.

This are not like my favorite cables Audio Envy , you call captain he is there to answer you, after you hang up the phone in 7 days your orders are in your doorstep. But HF Cables they need a lot of work to make them work.So much technology in it. 

My pc ct2 is continuing to smooth out and is getting a bit sweeter and quicker. Iam itching for the next sale.Yes sir it worth every minute we wait.Enjoy!!!🎻

Rlawry I now understand why the wait is too long, because of slow part supplies. And 60% off sales as well.Like I said Iam just as frustrated as well too waiting.Ive used their chat room twice now,  And I was able to get the update I needed.Maybe they are relying on the room more now. I am with you , to get email at least for update?On my part I will continue to used their chat room for communication.i need 2 more or three pc , my mc6 power strip is set to arrive next week .

This would help what I discover this morning, High Fidelity has a chat room, I chat with Jessica to check my needs , Jessica is unbelievable, All my transaction we’re all taking care of.She is a good addition to their team.i would suggest chatting with her , any needs you have.