Do you pay seller for packaging supplies?


Do you think it is sellers responsibility to provide safe and sturdy packaging as part of "doing business" or you think it is OK for them to require extra payment for double-boxing?
arago

Showing 1 response by bob_bundus

As seller I always take my time & overpack to the max plus. Original cartons I typically stuff the sides, top, & bottom with extra foam / bubble pack / peanuts / air bags / whatever I can get in there. Cables / remotes are tied securely, padded & bagged separately; manuals in separate envelopes. There should be nothing floating around loose in the carton. Whenever possible I place the carton inside another box with extra padding / foam / bubble pack. Certainly there's some extra weight & I try to allow for that when estimating shipping charges which buyer (typically) pays, but if the charges are a bit higher then I cover the difference. I'd rather have a happy buyer & a done deal than return shipping charges, repairs, resell listings, lots of headaches which can generally be avoided by doing the job right the first time. I pack to the condition in which I'd like to receive if I was buyer. Consequently I've never had a complaint or a damaged item report, even when the buyer unwisely insists upon shoddy UPS shipping. I usually try to steer them toward Fed-X Ground in that case, which is typically a bit less expensive anyway. And due to some previously experienced complications I never use COD to buy or to sell. I've even had to turn down an offer when buyer insists on COD; it's just not worth the hassle.