Do not buy any Sonus Faber used


Sumiko just announced that
"IN ADDITION, SUMIKO WILL NOT SUPPLY PARTS AND/OR SERVICE FOR ANY SONUS FABER PRODUCT WITHOUT PROOF OF PURCHASE FROM A SUMIKO AUTHORIZED DEALER IN NORTH AMERICA ".

What a curious statement . Can you imagine Volkswagen refusing to provide parts for their own cars, no matter where they were bought? I do hope other distributors will follow. It would surely drive the prices down considerably on Audiogon for used gear.
limono

Showing 1 response by tonykay

If true, Sumiko IS committing marketing suicide. I just hope they realize it while they are still in business. They may wake up and realize that they are not the only game in town. It's just another example of the tail trying to wag the dog.

I bought a McIntosh MVP871, as a discontinued model, after the MVP881 was introduced. I was told it would include full manufacturer warranty. I sent in the warranty card and Mcintosh sent back a letter denying coverage because the dealer had exceeded the grace period allowed for discontinued products. I wasn't asking for service, just the warranty coverage. I don't expect to have a problem with a new component, let alone a McIntosh. It leaves a bad taste with me and I'll have to think twice before I buy, or recommend one of their products in the future.

BTW, I own Sonus Fabers and have never had any problems with them.