Do not buy any Sonus Faber used


Sumiko just announced that
"IN ADDITION, SUMIKO WILL NOT SUPPLY PARTS AND/OR SERVICE FOR ANY SONUS FABER PRODUCT WITHOUT PROOF OF PURCHASE FROM A SUMIKO AUTHORIZED DEALER IN NORTH AMERICA ".

What a curious statement . Can you imagine Volkswagen refusing to provide parts for their own cars, no matter where they were bought? I do hope other distributors will follow. It would surely drive the prices down considerably on Audiogon for used gear.
limono

Showing 4 responses by elberoth2

Sounds more like an effort to help the NA dealers stay in business. Think ahead: no dealers, no distributor = what? mail order from Italy? Good for the Italians and nearby countries, not so much for NA.

That would be the case, if only US weren't #1 exporter of second hand equipment worldwide.

I do not have any statitics, but I would guesstimate that US citizens export 20x more used hifi gear than they actually import.

Just ask yourself a question - how many times have you been approched by non US buyers here on AgoN, and how many times have you sourced anything abroad ?

There are many reasons for that - US have the biggest s/h market, lowest prices, having AudiogoN, speaking langueage everyone can understand etc.

If it wasn't for US export sales of second hand gear, the possiblity to sell brand new gear to US clients through US dealers would decrease substantially.

Why ? More time needed to 'unload' used gear and even lower s/h prices. All that would mean that customesr would have less money at their disposal to invest into new stuff.
I agree with Peterayer and Swampwalker. Not covering warranty repairs should be perfectly appropriate.

Just imagine going with a 10 year old VW Jetta, which was imported from, say Canada, by the previous owner, and the dealership refusing a full paid rapair work. Not a warranty work, since the car is long after warranty, but a full paid service.

I think that under EU law you would be able to sue such a dealer.

And car dealers are no different than hifi delaers (techs) - thay also have annual training sessions, had invested a load of money into the shop etc.
Dtc - do you think that your VW dealership should refuse a full paid rapair work on your Jetta, only because it was imported from Canada ?

This is radiculous.
They are not covered, but no dealer can not refuse a full paid repair job ...