I had a similar issue with the volume control on my tube preamp, a Joule Electra. From about 11 o'clock to 1 o'clock each move up in volume resulted in a static noise being emmitted from the speaker. My preamp had two volume pots and only the right channel had this effect. I generally was able to remedy the problem by turning the knob frequently back and forth several times. However, this was only a temporary fix. It was recommended by Joule to replace that pot.
DK Design VS-1 Reference MK3 Noise Issue
Dear DK owners, followers,
I have been a very satisfied DK owner and love the music it produces. I have never doubted their built quality, seeing their massive look and presence. However, I have run into a very odd, annoying issue lately and wanted to know if anyone out there had similar problem. No one from LSA group has gotten back so I am counting on the actual owners' insights here. The issue is, "without the music feed, when I turn to volume up on DK past 11'oclock mark, I hear pretty loud static type(zzz..) of noise from my speakers. It always happens when the volume passes by that area. I have had my unit replaced once and the new unit did not display this issue until after about 20 hours of break-in..Same noise, in same manner, it all came back. And the white noise on the speakers has gotten louder as well.
The dealer says it may be tube, but we aligned on that false assumption, because I own several pairs of new 6922's. Given that two units have dispayed same problem, I am assuming this is not an isolated case.
Has anyone out there experienced this as well and do you know what the solution is ? and what is the quickest way to get a rock solid response from LSA ?I am getting really bothered by it. Last thing I want is to spend over $3000 to learn that the good will run into QA issues down the road, especially this early in the game.
thanks
I have been a very satisfied DK owner and love the music it produces. I have never doubted their built quality, seeing their massive look and presence. However, I have run into a very odd, annoying issue lately and wanted to know if anyone out there had similar problem. No one from LSA group has gotten back so I am counting on the actual owners' insights here. The issue is, "without the music feed, when I turn to volume up on DK past 11'oclock mark, I hear pretty loud static type(zzz..) of noise from my speakers. It always happens when the volume passes by that area. I have had my unit replaced once and the new unit did not display this issue until after about 20 hours of break-in..Same noise, in same manner, it all came back. And the white noise on the speakers has gotten louder as well.
The dealer says it may be tube, but we aligned on that false assumption, because I own several pairs of new 6922's. Given that two units have dispayed same problem, I am assuming this is not an isolated case.
Has anyone out there experienced this as well and do you know what the solution is ? and what is the quickest way to get a rock solid response from LSA ?I am getting really bothered by it. Last thing I want is to spend over $3000 to learn that the good will run into QA issues down the road, especially this early in the game.
thanks