"I emailed Matt over a week ago asking for some info or the contact info of their CEO to discuss this with. I have not received any reply. "
FYI - Matt is at CES this week.
FYI - Matt is at CES this week.
Showing 3 responses by philnyc
Btw - on the Bel Canto website, it says: "Returns: Bel Canto Design offers a 15-day money-back return policy for all products purchased directly from us. Please note that the product must be returned in "new" condition in its original box and include all original packing material, original manuals, and any accessories that came with the item. We reserve the right to charge a 5% restocking fee. Additional fees will be charged for any damage to the equipment or loss of packing materials." http://www.belcantodesign.com/sup_30day.html |
>>Do you think that a plan that charges a 5% restocking fee should be named a "No Risk Purchase plan"? Don't let the fact you are a bel canto dealer influence your reply.<< Yep, I agree that it shouldn't be called "No Risk". I'd call it a "30-day return policy"... And fwiw, even as a Bel Canto dealer, I don't offer return policy to my local customers...but I insist on a free in-home demo before purchase... |