DENAFRIPS DAC ---- Owner Impressions, Feedback, General Discussion, Questions and more....


Thread for OWNER IMPRESSIONS, FEEDBACK, QUESTIONS, ETC. regarding DENAFRIPS DACs.

DENAFRIPS lists the following R2R DACs:

Ares, Pontus, Venus, and Terminator (in increasing price order).

"DENAFRIPS incorporated in year 2012, focus in developing high end audio equipment at a very affordable price. Throughout the years of intense Research & Development, and continuous improvement of the product lines, DENAFRIPS had finally settled with the current product range equipped with R-2R ladder DAC technology. The reason behind this is the designer strongly believe that R-2R DAC is the best way to reproduce music.

The name, DENAFRIPS, stand for:

D-ynamic
E-xquisite
N-atural
A-ttractive
F-idelity
R-efined
I-ntoxicating
P-ure
S-ophisticated

This mean a lot and it is the house-sound of all DENAFRIPS products." [Copied From Denafrips About Us section]
david_ten

Showing 3 responses by viablex1

05-21-2018 5:01am@viablex1   I'm copying your post from a thread you initiated:

I ordered an ares and received shipment about a week to ten days ago. Initially it would not turn on. Then I saw lights and eventually sound. Not sure what was going on but it was a prelude to what happened next. I liked the sound very musical but when using the first coax input I kept getting this weird volume problem. when a track would start it would cut almost completely off then go back to the original volume. So I needed to send it back which I am doing but it is expensive because there is no USA support at all. I almost bought the Pontus but glad I didn't since it would have cost even more to ship it back.

I am not saying never buy one or bashing denafrips just know if something goes wrong shipping back is exorbitant


Per Denafrips Warranty policy (referenced below) there should be no cost for you to ship back for warranty work within the first 30 days.

"36 Months Warranty, Peace of Mind
Comprehensive Warranty Coverage:

All DENAFRIPS products are covered under this policy. Warranty covers non-man-made defects. Customer shall bear the import duties and taxes whenever applicable.

30 Days: DENAFRIPS to bear both way shipping fee.31-365 Days: Customer to bear one way shipping fee. DENAFRIPS to repair and cover return shipping fee.
366-1095 Days: Customer to bear both way shipping fee. DENAFRIPS to repair at free labor and parts at no cost.
1096 Days Onwards: Customer to bear both way shipping cost. DENAFRIPS to provide repair and/or maintenance services at cost."

copy and past all you want I have my own valid experience and it could have gone smoother