Delos bottoming out anybody else experience this?

Once in a while it seems as though my Delos bottoms out. My tonearm is not even parallel to the record. anybody else experience this? Seems as though the cantilever rides pretty low.
One other thing to check is the compliance of the cart and tone arm. if your arm is too heavy for the cart this can happen as well.
@tzh21y It would seem that you should have your set up checked before you do anything else. I believe the Delos is supposed to track with the arm parallel to the record...which you state yours is not!

Right, it was parallel to record and was bottoming out. I raised it to help. I was told by Lyra rep to track at 1.7. I was tracking at 1.75 per the spec. I sounds much better at 1.71 where i have it now. I still think it will bottom out again. I may have to send it back for a look. There is a very narrow window with these cartridges. geez

I have only had it for about 6 months.  Suspension should not relax that much.  wow.
If bought new and only 6 months old, should still be under warranty...Contact Alasdair and he will arrange a return to Lyra for them to inspect. They will readjust the suspension if needed and make adjustments needed, should be at no charge.

The wait time is the cost, can take min 2 months but Lyra is fantastic to work with.
If you accidentally dropped the stylus it could have damaged suspension.....but knowing how beefy Lyra designs their suspensions I doubt it.
With the Delos you need to make sure the cart body is parallel to record surface for the Lyra New Angle design to be in full effect. The top of their carts are flat so use that as a guide, not the tonearm.....
I have the Delos that I’m using now and Lyra in general always ride low but It never bottom out, Delos only requires between 1.7g to 1.8g of tracking force, what is your tracking force set to?
@catcher10.  I’m not sure how the cartridge would not be parallel to the record, if the tonearm wasn’t also? Could you explain?