I assume you have tried the cartridge, how did it sound and track?
11 responses Add your response
I had a cartridge with the same problem once. I didn't notice it at first and had mounted it and played it. When I observed it under magnification, I was like, wow. Not good. Surprisingly, the cartridge still sounded good, at least to me anyway. I adjusted the azimuth and this made the cartridge track properly with no problems. I used this cartridge for several years with no other problems. No damage was done to my records. Lesson learned though, I inspect every new cartridge thoroughly before I mount it to the head shell. I'm not saying to keep the cartridge. I would opt for a free replacement from wherever you bought it.
I can align the cantilever and that is not my main concern, however the stylus seems to be tilted about 2° to the side and That I am concerned about a little bit. I have done a listening test today just a few minutes ago based on realigning the cartridge to the cantilever and it sounds fine, I can't tell if any issues but again it's that 2° side tilt that bothers me, will that cause damage to my records ?
I contacted the seller (on eBay) and he said to ask Denon if this is normal. He has a very high rating on EBay from many buyers so I thought the risk was low. I have started a return request. I told him I would be happy and just send me another once I return the current one. I guess we will see how that goes.