is their a lock indicator light on the digital converter? Sounds like the transport and converter signal isn't locking
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I'd say Mejames is probably right. Does the dac have multiple inputs? I know this sounds stupid but do you have the correct input selected. If so, if you have another cd player with a digital out try hooking it up to the dac. If you still get no sound it's probably a problem with the dac, but if you do, it's likely the transport. Good luck!