This is the reason I don't trust Yelp! reviews either for restaurants. They are inherently unreliable and easily manipulated. I'd rather read an article from an author I trust..including those in this very forum are far more credible than some retailer-promoted, cherry-picked "customer review".
Customer Product Reviews on Web-Based Retailers
So I’ve bought several things from Music Direct and Audio Advisor and had great experiences from most products and certainly positive results regarding customer service.
However some of the things I bought were not great products, either of low build quality or did not provide the benefits they proclaimed. I posted fair and honest reviews to that effect of these products and they always get deleted.... my 5-star reviews of other products however always get posted.
Further looking reveals that all the products on these sites either have zero reviews or a few positive reviews. It’s disappointing that these sites cannot be an honest exchange of experiences with the products they sell. It certainly discourages me from posting reviews at all.
And I guess, buyer beware of any products with zero reviews. That being said, they do offer satisfaction guarantees and these retailers definitely stand behind them.
What do do you think?
However some of the things I bought were not great products, either of low build quality or did not provide the benefits they proclaimed. I posted fair and honest reviews to that effect of these products and they always get deleted.... my 5-star reviews of other products however always get posted.
Further looking reveals that all the products on these sites either have zero reviews or a few positive reviews. It’s disappointing that these sites cannot be an honest exchange of experiences with the products they sell. It certainly discourages me from posting reviews at all.
And I guess, buyer beware of any products with zero reviews. That being said, they do offer satisfaction guarantees and these retailers definitely stand behind them.
What do do you think?
3 responses Add your response