comcast upgrade


hi guys
this week comcast did an upgrade in our area.to me it was an downgrade.
first thing that happen was my box would not keep 1080 or 720 on the hd stations when the tv was shut down,it woud revert back to 480.after 4hrs with 5 different so called tech people,they decided i needed a new box.
with the new upgrade there is no way to get into the settings to install the pass through which reads resolution the station is transmitting and the box picks up and changes to 1080 or 720.on the hd channels it stays on 1080 now.
ok i can live with that but my big issue is that you now can`t change the setting on the audio to 2channel and disengage dolby 5.1.i run a optical from the cable box into my cary sacd player for audio on movies.my system is not compatable for dolby.
anyone else running into this dilemma
thanks
Al
alpass

Showing 1 response by dcrugby

oy, that blows.

if you haven't upgraded your box in a while, i might try to get a NEW model box (i highlight that because unless you ask very firmly, they'll often try to give you and old one) to see if it works better with the new config.

one thing i've learned, though, is to NEVER turn a box that is working fine (as your box was before their "upgrade", anyway) until you're sure that the new box works well. whenever i do that, i hold on to the old box and just pay the pro-rated monthly fee when i finally do turn it in. that's after turning in a fine hd box and going through three s****y new ones trying to find one that worked and not having hd cable for a couple of weeks.

good luck. glad mapman got his 1080i working (on my comcast boxes there's a little button on the front that lets you scroll between 480, 720, and 1080i and then just uses your last choice as the default output).