classe/great customer service


my CA 200 (bought as a new demo) in 2000 recently died in one channel and i sent it to classe and they made it right and had it back to me in fla w/in 2 weeks, good as new.
128x128pehare

Showing 1 response by ehart

This is an old thread, I just stumbled on it. I have had great luck with Classe. I bought a "demo" CP-35 phono board, and it didn't sound very good. I emailed Robert and they sent me a new one, no questions asked, no cost. I came by air a day or two after I emailed.

This was fall 2002.

In the end, I think the new board did sound better (they had apparently improved the design a bit), but my main problem had actually been ground hum! Not their fault at all.

Anyway, I was really impressed with the help they gave me.

- Eric