Change needed at Audiogon


Dear members,

I don't know how others feel about stupid inquiries from non-members about items for sale but I will no longer even bother to answer them. I take great care to word the ads as accurately as possible and include enough photos to properly show the listed item. I also try to be realistic with pricing.

I certainly don't mind being asked to soften my price or to do something a little special for an interested party. But when I list the item as being sold only in the U.S., including original box and manual, and the price is firm with the buyer paying for shipping and then an UNKNOWN person with a Hotmail account asks if I will ship to Canada, lower my price and inquires if the equipment includes the original box and manual I get angry. Can't these people read??

As a verified member I would like to see the owners of this website make two changes. We sellers should ONLY receive emails from registered users that have a REAL email address. I don't mind a buyer's real identity being hidden from me during the initial correspondence but feel strongly that Audiogon should know who they are. I would also like to see Audiogon institute a verified "buyer" service for a reduced fee. I know, as a seller, if a buyer were verified I would take even the lame inquiries more seriously. A verified buyer fee could be quite low and upgradeable to full verified status for the monetary difference.

The benefits would help everyone have a little more confidence with each other. It would provide an influx of revenue to Audiogon. It would save all the sellers the grief of crank inquiries.

I want to close this rant with expressing how much I value my association with the fine folks that provide this service and the community involved. All of my sales and purchases through this site have left me feeling that I have made friends. It's just a few anonymous jerks that need to be filtered out.

Feel better now,
Patrick
lugnut

Showing 1 response by drewfidelity

I consider Audiogon to be the ultimate website for those of us unfortunate enough to choose high end audio as our hobby/lifestyle. It is a blessing. Do you remember when you had to advertise your components in the back of Stereophile? All the wacko calls? The two months it took for your advertisement to appear?

I welcome any bothersome question or unreasonable offer on the equipment that I advertise for sale or auction on this website. Many of those initial "unacceptable offers" have become mutually agreed upon transactions and many of those "stupid questions" were important to the good person who needed clarification. I appreciate the opportunity to reach as many of us as I do for the tiny sum that is asked when I list a component. To me all of the responses to my advertisement is the whole idea behind listing an item, to create interest.

I do completely agree, however, with the expansion of the verification process. I believe that it lends credibility to both buyers and sellers alike. There are always going to be people on the Internet who will look to take advantage of someone else through dishonesty. The verification process may not stop that from happening, but it can certainly help to limit it from happening. I know that for myself I often speak to the person that I working with on purchases over $500. I think that it makes us both feel more comfortable. I also generally prefer to work with people who live within 100 miles so that I can physically see what I am paying for and that those who are purchasing from me have the same opportunity.

Just my thoughts on the subject.

Drew