Hi Jafant, Roscoeiii and Bobandcathi,
First, apologies for the very late response. I did purchase a new RSA Haley conditioner in January of 2013. Its arrival was delayed a month due to the unavailability of the three feet upon which the unit sits. Once received, an EU standard power cord was mistakenly sent. This wasn't a particular issue as I upgraded the power cord to a US Acoustic Zen Krakatoa. Since then, I've had no issues and I am quite pleased with the Haley. The background is definitely quieter and the system sounds more open with better sound staging and sweeter highs.