Unless you have a unit that cost more then $2K, best to dump it and get a oppo 95.
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Ok , some good responses here . Thank you very much .
I had thought of Brian , as I have done buisness with him before but didn't realize that he may know somebody . I will call him today ! I will also call Audio Workshop .
I had stated , in my other thread , that the botique builder will not do any repair work ! Something to think about in the future .It is a good CDP but terrible support ruins the experience ! I will stick with the big boys from now on !
Again thanks for the info .
An update on this situation...
First , thank you Ray for the recommendation for Audio Workshop . Josh was extremely helpful and patient with my questions . For $20 he opened it up and checked things out
as well as testing for actual run problems . Great service ! Josh could not find a real problem with the CDP but did not like the laser mounting procedure used . I brought it home and it is now playing just fine with no problems and sounding better than ever !
Now for the negatives...When Josh opened it he noticed that there were no washers on 3 of the 4 cover screws . Further he found that the security tape for the laser had been broken and was curled back . It appeared that someone
had been inside my CDP !I have never opened it . He then attempted to contact the builder of the unit to see if he had done it . The builder would not respond to his contact attempts . I have also tried to call the builder and he will not respond to me either !
I then called the store where I actually purchased the unit to ask them if they knew anything about this . They immediatly went on the defensive and blamed the repair guy and me ! They stated that they are not responsible after the unit leaves their store as it is out of their control !
I would never have thought to open up a piece of merchandise for inspection of tampering before taking a purchase home . Further more , this was a mail order purchase !
As I mentioned earlier the builder refused to do any repairs on the unit , that he built , and now won't even respond to contact attempts from two different sources !
Not only did this make me feel perturbed but it sent up red flags to the repair shop . They have never run into this problem before and were quite perplexed by it .
Now in partial defense to the retailor , this CDP was sold to me as a demo that , according to the salesman , was used as a display only without ever being connected to anything or turned on .