Can I replace/repair a Phillips SACD transport?


My Musical Fidelity Tri-Vista SACD player (recently out of warrantee)will do longer function in SACD mode. The dealer who I originally bought it from says that the Phillips SACD transport is problematic and there is nothing that can be done to repair or replace the SACD transport. I have a faily extensive SACD library and hate to eliminate that cabacity to plyback that that format.

Does anyone know if the Phillips trasport be repaired or if a different SACD transport can be installed in the Tri-Vista?
kiplandh

Showing 3 responses by trelja

In my experience, Philips is no worse than Sony in this regard. In fact, I've personally found the Philips CD transports night and day better than the Sony units of the past few years, though I can't speak to the Philips SACD units.

Like Gtfour45, you have my sympathy. Being the former importer/distributor of a line of high-end audio components showed me first hand the absolute frustration that CD transports/lasers truly are. In fact, it was one of the factors in my decision to give up the line. I consider them the achilles heel of the high-end audio hobby, and do not recommend costly CD players in most instances, as one is simply buying a glamorous case and (hopefully) well designed/implemented power supply and output section all wrapped around a cheap piece of junk that is more than likely destined for the type of failure that leaves one's machine not much beyond a large, expensive doorstop.

I agree with the advice to contact the manufacturer. Make some noise, and hopefully, they will consider your plight in a favorable and sympathetic light.
For the line I represented, all but the flagship player used a Sony CD laser/transport. I'd never seen one of the Philips lasers fail, whereas the Sony's from 2007 had an 85% failure rate. Of course, as Rwwear says, at one time (most likely, when they were made in Japan), they made the best transports.
My experience over the past 2 years is having to fix approximately 60 Sonys, yet only one Philips. Today, the one with the Philips is the only one I recommend with no caveats. Another company makes a pretty well regarded player here, the cheaper one uses the Sony, the more expensive one, the Philips. Guess which one I'd buy?

But, you're right, Philips doesn't support them. My advice to the guy who brought me the aforementioned 5 year old player with the Philips transport, I can't get the part, so if you can't locate anyone else who is willing and able to help, trash can it.

I have an especially low opinion of stuff made in China these days from having to deal with it first hand. I also have had players with Sony transports that were as good as people in this thread have testified to. However, like a lot of companies, they've moved production to China. Things seemed to have stabilized somewhat about a year ago when we switched over to a different Sony factory there in Sanya, but the previous year was an utter disaster. During that time I once got a case of 10 Sony transports in to fix a few units that had come in for repair. Fully 10 of the 10 were defective. 10 out of bloody 10!!! I didn't think a company could do that if they tried.