2. misc-audio
  3. 125930-12768

Can a buyer back out with no penalty?

Hi members,

Last week I got an offer for a preamp on Audiogon which I am selling. The buyer offer cash local pickup and he required an audition before taking the preamp. It seems fair to me so I accepted his offer.

Yesterday he came to my house with another guy. They spent almost an hour to play through my system. Then finally they said they don't want to buy it with the reason "I don't like the sound". I tried to explain to him that after the buyers' offer is accepted that is a commitment to buy. Unless the product was not as described in the ads, he has to take it. They just left without saying anything.

My question is: what do we do with that kind of buyer, how to deal with this situation correctly?

Thanks,

Calvin

dangcaonguyen

Showing 1 response by jperry

jperry
2,430 posts
 
"minorl
... when they accept the offer after we communicate via audiogon, phone or email, I have a pretty good idea about the person I'm dealing with."

I agree with you on this, and I make it clear that they are there to confirm the equipment works and appears as represented, not for a test drive to see if they like it. I insist on a phone call before I allow them to pick up an item in person. If the buyer start to balk at that in the least I find another buyer. Also, you should only accept cash if they pick up the item. 
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