It's the lens problem. Encountered that last year and got it fixed with no problems anymore. Just replace a new lens.
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I thought the same. I called some guy from the NY distributor and he connected me to a french guy in Canada, some major city there. He says that I have to spend my own money on the UPS Ground shipping cost (along with insurance) and they will fix the problem and then ship it back to me free of charge. Do you like your 740C? It tends to sound a little too bright (sibilant) sometimes but I suspect the fault lies on the actual recording of the CD. I find it to be a terrific player. Makes me wonder if the 840C is any different.