buyer question


what if you agree to buy a product, the seller state in private phone call he wants to go to another site to avoid the audiogon fees? thoughts
walkerent2017

Showing 5 responses by markcdaniel

@viridian Sorry to hear that. Audiogon has made me whole on two fraudulent buyers, so I feel pretty good about their service. YMMV. Cheers.
A seller agrees to the terms of the service, in this case Audiogon, prior to listing. Conducting transactions outside of Audiogon after using Audiogon services to sell your item is 1) against the terms of usage and could/should get you banned 2) unethical no matter how you look at it 3) cheats Audiogon out of the funds that keep this site open and working for us. 

If the seller wants to avoid any fees, he/she is free to start their own trading exchange.

I would tell the seller to complete the sale on Audiogon or back out. Otherwise you have zero recourse should he turn out to be a fraudster. These rules are in place for everyone’s protection. If he gets snippy or threatens to write bad feedback, contact Audiogon support with the documentation trail and they will help you. They are very nice people.

Good luck.
@viridian They still are on US Audio Mart. I have had success there as well, but I generally find the Audiogon community, experience and support worth the extra coin.
As a counterpoint to the “if the buyer doesn’t want to pay fees or send me a check then screw em” mentality, let me offer that as a highly rated seller on Audiogon, I always bake the fees into the price as the cost of doing business.  If the fees make the price undesirable, then I eat them. Also, the cost of doing business. I have never once asked a buyer to cover my costs. If I can’t cover my own costs, then I don’t sell. Simple.  I own a small company and approach doing business with my customers the same way. If I can’t afford to sell something, I don’t.

As a buyer on Audiogon, I have agreed to pay the fees as part of the negotiation to get the overall price where I wanted it, but tend to steer away from “Buyer Pays Fees” listings unless the inclusion of those fees still puts the overall transaction price where I want it. 

Under no circumstances, would I send a check or money order sight unseen to anyone. As a consumer, I then have zero recourse should I be cheated without involving law enforcement which is a headache that no one wants. An ounce of prevention is worth a pound of cure.

Audiogon and PayPal provide an extremely valuable service that makes transactions in the 1000’s of dollars relatively safe on the Internet. To try and avoid or cheat either of these vendors of their rightfully deserved fees is unethical and in some cases, illegal. Not to mention, it cheats them out of the funds that allow them to continue providing what I consider to be a valuable service that the absence of would descend our online marketplace into chaos and rob honest sellers and buyers the opportunity to enjoy our hobby. 

@Admin - thanks for weighing in. It would be good for the group to get a ruling from you on OP’s question. It would provide a lot of clarity for all. Thanks.