Interesting how this thread started as a question of whether to buy tubes from ARC or an independent dealer, and is seemingly ending as a Kevin Bash Fest.
FWIW, I have always had good experiences dealing with Mr. Deal. He is extremely knowledgeable and offers quality tubes. He may not suffer fools gladly and has chosen to totally avoid the hassel of retubing a particular amp which can be problematic for those inept at it. So be it. One should at least do some preliminary research online anyway before calling any tube dealer. Common sense.
FWIW, I have always had good experiences dealing with Mr. Deal. He is extremely knowledgeable and offers quality tubes. He may not suffer fools gladly and has chosen to totally avoid the hassel of retubing a particular amp which can be problematic for those inept at it. So be it. One should at least do some preliminary research online anyway before calling any tube dealer. Common sense.