BUY Bryston!!!!!


My 18yo Bryston  amp stopped  playing on the left channel , I sent it to the  Vermont repair center,with in 4 days I had it back repaired like new(no charge, they paid shipping back) Mean time I was rearranging my other components to make room for an extra T.T. I took the feet off my Bryston power supply to lower it when I reinstalled the feet I used a longer screw and screwed into the circuit board shorting out the power supply !!! I called Bryston and sent it to them ,they saw what happened when they opened the power supply,called me , and said that they were repairing the unit no charge even though I caused the problem myself !They said(Don't remove the feet any more) What great customer service !!!!!You can call them direct, they always pick up the phone and you talk to a tech  ! ONE Very good company!!   T.Y.
thomasyessen

Showing 1 response by grekon39

I broke, one of the single ended RCA connectors on my 3BSST² amp. I sent it to Bryston, to see what they would say, not stating that I had broken it. Bryston called to state they would repair it at cost of parts only, no labor, again I broke it, and it was obvious that I did so. The technician never asked if I was the original owner (I am not, I am the second) and he would have absolutely covered any repair under warranty had it been a Bryston failure. Great company with fantastic components that I have enjoyed or over 30 years now.

I absolutely love my 3BSST² with BP-26 and Magnepan 3.7i speakers.   They are a wonderful combination that Mark and Eric at Audio Perfection in Minneapolis MN introduced me to many years ago.