@mahler123 .. surprised to read of Bluesound's customer service decline. That's really a shame. I've had the Node 2 for almost 3 years and it's worked without issue for all that time. (I have 2 Pulse Flex units as well.) That being said, I recently moved on to a Sonore microRendu and the Node 2 is now in my work space streaming mostly internet radio streams and occasionally Spotify. BTW, I've read the DAC is the same in the 2i and the sound quality improvements have everything to do with an upgraded wifi module and some circuit board changes. Haven't heard it myself though.