Brands that require dealer for service


I have a couple pieces of Linn gear that I like, but one thing I don't like is that Linn requires you to go through your local dealer, if there is one, for any service issues. For equipment I've bought used through the Internet, I find that inconvenient and not a value-added step from my perspective.

I'd like to know what other audio companies require you to use a local dealer for service issues, rather than communicating with and shipping directly to them? This would be a factor in future used equipment purchases.
jayboard

Showing 2 responses by mejames

they are not alone. I agree because the dealer is usually pissed off because you purchased it used and therefore you get alot of attitude usually. Manufacturer should deal directly with the equipment owner for service. believe Wadia usually does and Theta usually require dealer involvement for service