Bolting speaker with stand


Hello,

I recently purchased a pair of KEF REFERENCE 1 with stands.

When assembling the speaker with its stand, the right channel is fine, but the left channel speaker cannot be bolted with the stand. Please refer to this video for more information: https://www.youtube.com/watch?v=PaXxBorPt24&ab_channel=TutorCL

The customer service just told me to remove the rubber feet. It does not sound right to me. Moreover, this will require me to remove the rubber feet on the right speaker as well. I expect something for this price to have a consistent quality. The two speakers do not have the same quality.

Anyway, any suggestion to this situation? Thanks in advance.
complainer

Showing 1 response by loomisjohnson

per crn i'd just get longer screws--they look like pretty standard allen machine screws. agree the originals should've fit, but this seems like a small deal in the scheme of things.