I suggest that you send a quick e-mail to Thiel (email@example.com). What you describe sounds a bit odd (both?!?) but Thiel has been exceptionally helpful in the past. (One of the rubber skirts on a bass radiator on my 2.3's came unglued, I gave Sherri a call down at Thiel (Telephone: 859-254-9427 | Fax: 859-254-0075) and she admitted that she'd never heard of that happening before and sent me a new one without even having to ask). Like most higth-end shops, they take great pride in making sure their equipemnt works and will help make sure that it does. A great resource, not to be overlooked.
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