Beware of new Krell Waranty Policy


I have ownwed and then sold krell products for years, I was thinking of buying the new hts processor, but I just found out that krell would no longer honor waranty's on their products sold by individual owners, only used products sold by their dealers, this makes buying a krell a bad investment, with the new waranty policy, they will be very hard to sell in the future on the used market, so unless you want to keep it forever, I would advise not to buy one, I am not a krell basher, I have been very happy with their products, a word to the wise !
128x128samski

Showing 1 response by geno

I bought a used Ayre V-3 amp a few year back, it had a transfrable waranty & about two years later it developed a hum. I contacted them & they requested me to send it back for an evaluation, they replaced the power supply & did some up dates for no charge. If those repairs would have come out of my pocket it would't have been cheap. I for one am a firm believer in transferable warranties if there is any remaining time left. If the company is sincere about their product holding up for the specified time of their waranty, why not transfer it.