pure digital techs helped me on the phone for an hour. i needd help. ha they have a reputation for great interest in what is going on with their customers and potential customers. several magazines gave strong reviews to pure vinyl so it might be worth it to you to call them. my only problem with them [and it was from my end] is they assume a certain level of computer accumen on the customer end. sorry i can,t help more but thought my experience might be of some benefit. i just bought the music player because the vinyl was out of my price range.
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