You must be in Southern Virginia? I like a place in Baltimore if you are in Northern Virginia. Repost if North and I will look it up. (Can't remember name).
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Hey Chris, it's Sarah--JS Audio in Bethesda has repaired (actually, sent stuff around the corner to a repair shop they use) two of my Pioneer LD/DVD players so far. You can call Joe or Mike at JS Audio, 301-656-7020, for help. I'm not sure they can take a unit they didn't sell, but tell them you bought my Pioneer TX-09 receiver recently and they will know who you are! Tell them I asked for them to help you out. Good luck,