My remote for my Electrocompaniet amp was recently devoured by the dog! My fault for sure, but I was worried that I would have trouble replacing as there are no current dealers in my area. I contacted Jason Scott distributing and Alan was very kind and helpful. I had a new remote in 2 wks and he charged me his cost of $25 bucks. Fantastic service and very prompt reply. This company has been around for over 25 years and if the products speak for their longevity I believe they will be around a long time into the future.
Best Customer Service (Manufacturer)
There are many audio companies that are competing for our hard earned dollars. The impressive guys are the ones that stand behind their products. Nothing is more disappointing than the companies that "take the money and run". One of the notable good guys that take their accountability seriously is Bryston. They stand behind their products with an unheard of 20 Year Warranty. What are some of the experiences with Bryston and the other "Responsible" audio manufacturers?