Best Customer Service (Manufacturer)

There are many audio companies that are competing for our hard earned dollars. The impressive guys are the ones that stand behind their products. Nothing is more disappointing than the companies that "take the money and run". One of the notable good guys that take their accountability seriously is Bryston. They stand behind their products with an unheard of 20 Year Warranty. What are some of the experiences with Bryston and the other "Responsible" audio manufacturers?

Showing 1 response by glreno

Talon Audio has to be the best I've heard of. A friend of mine blew the inside woofer of one of his Khorus speakers. He also had one of the bases damaged from shipping after buying them second hand. He called Talon. They overnighted the parts including two new bases, and flew a guy out the next day to repair the speakers in his home. All of this was done with no charge. They also upgraded his speakers cones to the current versions being shipped with the speakers. All of this for a second owner. I am amazed!