Best and Worst customer service?


My vote goes for Sonic Frontiers, as Best! I was contacted within an hours, after e-mailing a question. Wery friendly and helpfull!(they can count me-in on the next purchase) Thw Worst? Linn audio! It's been over a month since i submited a Q! I am stll e-mailing the question...i am sort of amused by now!
eldragon

Showing 1 response by treyhoss

My best experience has been with Audioquest. Those guye e-mailed me right away, gave me a name & number for future use and even volunteered helpful, related info I didn't even ask for. The worst: SONY by far. Had a camcorder that needed a chip. I could have swam to Japan and back before it arrived at their service center - 6 months!!! And the damn thing broke again after 6 weeks - with the same problem. Never offered a replacement and the thing wasn't even a year old. Sony sucks!