17 responses Add your response
I would advise anyone with product questions to initially contact their appropriate distributor. Small manufacturer's typically focus their energies on production and R&D and tend to offload product inquiries/support to distributors. In any case, the distributor has much better access to the manufacturer if your question cannot be answered. In the case of North America, Aaudioimports/Brian Ackermann (aaudioimports.com) has had a relationship with Bergmann for almost three years. Brian is very accessible and knowledgeable.
True story - a friend of mine contacted Avante Garde in Germany about their horn speakers. He mentioned that he was thinking about getting some new speakers for his birthday in a few months. A few months later he was contacted by Avant Garde with birthday greetings and an offer to sell him the speakers with a free upgrade of all silver wiring for his birthday. Needless to say he bought them.
I recently purchased a demo (prior-dealer) Sindre and have been in contact with Bergmann in Denmark. They have been very responsive and supportive.
I love the table. It has a quality of solidity in the stereo presentation which I've not heard before. The linear tracking arm is much more responsive than my beloved Goldmund T3F (and the Bergmann arm is able to adjust position in both directions while playing) which has gone to a new good home. I do miss the auto handling features though. It is a real pleasure to use.
The pump is dead quiet and seems to be nearly maintenance free. I've installed the drive supply and pump so they can be easily switched off for periods of non-use.