I am thinking of buying Bel Canto amp and pre-amp. I just had a terrible experience with Arcam repair and support in the US and am wondering if anyone has experience with Bel Canto repair and support services.
Bel Canto has great customer service. There are two guys I want to say their names are Mark and Matthew. They are very knowledgeable and are very good about returning calls. I highly recommend Bel Canto.
Yes, Matt is very good to deal with. They are a good group of guys. The nice thing about Bel Canto is that their products are extremely reliable, so the chances of you having to deal with support/repair is slim.