I also had bad experience with ups ( I bought a 10$ US thing and they charged me 15$ CAD !!! they said that was 10$ for the handsling and 5$ for the taxes, I know UPS have a special custom just for them and they charge alot of money when they can.
Avoid UPS Shipping To/From Canada
Just received a UPS Customhouse Brokerages bill for $19 US for a package that originated in Canada. It's UPS's charge for collecting NO duty and NO tariff on some US manufactured cables. The "entry prep fee" as they call it is a 150% addition to their posted freight. Nice markup for an conveyor automated bar code read and a first class stamp (for the bill).
So now besides their notorious reputation for mishandling electronics and not paying damage claims, you have another reason to NOT USE THEM.
In researching the archives, I see there has been some mention of their rip off brokerage fees before. I think it bears reposting for the unsuspecting. It certainly unpleasantly surprised me having paid nothing extra in the past using Canada's postal system. I'm sure there are other reputable shipping alternatives that other members can recommend.
So now besides their notorious reputation for mishandling electronics and not paying damage claims, you have another reason to NOT USE THEM.
In researching the archives, I see there has been some mention of their rip off brokerage fees before. I think it bears reposting for the unsuspecting. It certainly unpleasantly surprised me having paid nothing extra in the past using Canada's postal system. I'm sure there are other reputable shipping alternatives that other members can recommend.