Have you reset your router? Sometimes that’ll be the fix.
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As was suggested above, please reboot your router AND modem. If available, please remove the battery from these device (my modem has a battery). Please also turn OFF your Aurender N10 and restart it. If there are any switch boxes in the connection, please also turn them off and restart. This is a complete device turn off for TWO MINUTES and not a restart from the Aurender Conductor App.
Hopefully, the above steps will enable your Aurender N10 to connect to the Internet.
Sometimes these devices get out of sync and require a complete reboot of all devices in the chain. Please let us know if this works.